Feb 11th, 2013
We had our sons 3rd birthday party here and it was the worst experience ever for me as a parent. Fortunately for my son and his friends they were clueless about the lighter and razor blade found on the bench seats (found by other parents and brought to me...embarassing!!). We were the first party of the day , the kids climbed up one of the large inflatable slides and found a stack of wet dirty rags at the top. I was livid. They had just gone under new management so I was pretty sure they were going to make things right but I was sadly mistaken. The manager offered me nothing but excuses. They had wiped down the slides that morning before opening and must of forgotten the rags. There were workers in there the night before and must of accidently left the lighter and razor blade. I barely got an apology out of her.
No compensation or discounts were offered for our horrible experience. We had ordered pizza to be delivered during the party and at check out we were not charged for the pizza. So we thought they did that for our trouble. Nope, an hour after we got home from the party the manager called us and demanded we come back to pay for the pizza. Needless to say, I put my husband on the phone and well...we never paid for the pizza :). I strongly discourage picking this place for your precious childrens birthday celebrations. In fact we have never been back since.